Focusing on Innovation: New Management Model Supports Strategic Objectives

Well-managed private- and public-sector organizations generally use some type of foundational management framework. More than a decade ago, the city of Southlake, Texas (pop. 29,000) adopted the balanced scorecard system as its foundational framework. This framework enabled the city to realize benefits from improved city council ownership, buy-in and support from boards and commission members,…  Read More…

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