Many Individuals Play Catalytic Leadership Roles in a Community
Sustained commitment to change, however, requires the full engagement, dedication, and leadership of the city, town, or county manager, agency heads (such as the directors of planning, public works and neighborhood services), and their street-level staff, including planners, traffic engineers, inspectors, police officers, street crews and others.
These local government professionals have the training and tenure required to see a project from conception to outcome across several economic cycles. They are also familiar with the diffused power structure within the community and are often the ones who influence resource allocation decisions, focus on implementation, align rules and regulations, and live with the results.
Professional managers, much like executives running private sector corporations, bring together the leadership, vision, and focus on results needed to create better communities by:
- Developing the budget for elected officials to debate, sometimes adjust, and approve
- Managing human resources
- Service delivery
- Planning strategically for community development
- Using performance metrics systems to drive continuous improvement
- Committing to high ethical standards
- Team building
- Leadership around the world