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Ellen Francis

Public Works, Nacogdoches, Texas

In a unique team nomination, these Heroes exhibited what it means to operate in true collaboration. Always willing to assist Nacogdoches citizens and 42 employees within the public works department, this team is the “true heartbeat” in the background of the department, according to their supervisor.

They field all calls related to four different departments within public works and provide customer service beyond the scope of their own department. For example, when a resident calls with a problem that’s not the city’s responsibility, they will call the necessary business or utility to report the issue, saving residents the hassle of trying to find the appropriate contacts. With a combined 30 years of experience with the city, this Hero team works to create a hassle-free experience in dealing with the service issues.

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"It is an honor to see that you are making a difference in the community." Read More

Maria Villagomez

Assistant City Manager

Kim Garner

Public Works
"Everyday is unpredictable, you just don't know what you're going to get... The position I have in my job is to help other people and as a supervisor I feel like I can help my squad as well...." Read More

Sergeant Saemi Kitchens

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"Working here and living here, I know that I am providing safety for the employees and residents of Prince William County." Read More

Jeff Loeffler

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"The most important thing about being a public worker is to know that you are working for the constituents and not for a pay check." Read More

Eric Poon

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"Being able to give the community that support when they need it I think is huge. We really take a lot of pride in what we do here." Read More

Peter Robertson

Parks and Grounds Technician, Grandview Cemetery
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